Billing Policy

This Billing Policy explains how payments are handled when you place an order with Yeti Dog Chew, including accepted payment methods, currency, taxes, shipping charges, payment issues, refunds, and payment security.

Your applicable product charges, shipping, discounts, and taxes are displayed during checkout so you can review your order total before completing your purchase.

1. Currency

All prices on our website are listed and processed in United States Dollars (USD).

If you use a payment method associated with another currency, your bank or payment provider may apply its own currency-conversion rate or foreign transaction fees. These charges are determined by your financial institution and are outside Yeti Dog Chew's control.

2. Accepted Payment Methods

Available payment methods are displayed at checkout and may include major credit and debit cards, PayPal, Shop Pay, and other supported payment options.

Available payment methods may change based on the options supported by our payment providers.

3. Payment Method Fees

Yeti Dog Chew does not add a separate processing or convenience fee based solely on the payment method you select.

Any applicable product charges, shipping, discounts, and taxes are displayed during checkout before you complete your purchase.

4. Sales Tax

Applicable sales tax is calculated during checkout based on factors such as your delivery address and applicable tax requirements.

Any sales tax collected by Yeti Dog Chew will be displayed as part of your order total before you complete your purchase.

5. Shipping Charges

Our current shipping options are:

• Standard Shipping: $7.95
• Free Standard Shipping: U.S. orders of $35 or more
• Express Shipping: $9.99

Free Standard Shipping is automatically applied to qualifying orders. Express Shipping is not included in the free shipping offer.

Available shipping charges are displayed during checkout before you complete your purchase.

For additional information about shipping, processing times, tracking, carriers, and delivery, please review our Shipping Policy.

6. Pricing and Your Order Total

Product prices are displayed on our website, with applicable discounts, shipping charges, and taxes calculated or displayed during checkout.

Before submitting your order, you will have an opportunity to review your items and order total.

If you believe there is an error involving the price or amount charged for your order, please contact us with your order number so we can review it.

7. When Payment Is Processed

Payment processing occurs through our supported third-party payment providers.

Depending on the payment method and payment provider, your transaction may involve an authorization, payment capture, or other processing steps.

Once your order has been successfully submitted, you should receive an order confirmation containing details about your purchase.

8. Declined or Failed Payments

If a payment cannot be successfully completed, your order may not be processed.

A payment can be declined for many reasons, including incorrect payment information, insufficient funds, an expired card, billing-address discrepancies, transaction limits, or security measures used by your bank or payment provider.

If your payment is declined, review the information entered at checkout or contact your bank or payment provider for assistance.

In some circumstances, an unsuccessful or canceled transaction may appear as a temporary authorization or pending transaction. The timing for releasing an authorization is determined by your financial institution.

9. Billing Errors

If you believe you were charged incorrectly, please contact us at info@yeticorporation.com and include your order number and a description of the issue.

We will review the transaction and determine the appropriate resolution based on the circumstances.

If a refund or adjustment is appropriate, it will generally be issued to the original payment method.

10. Duplicate or Pending Charges

If you see what appears to be more than one charge for the same order, please contact us with your order number and information about the transactions.

In some cases, an additional transaction may be a temporary authorization rather than a completed charge.

We will review the order and payment information available to us and help determine the appropriate next steps.

11. Fraud Prevention and Payment Verification

Orders may be reviewed for signs of potential fraud or unauthorized activity.

If additional verification is necessary, we may contact you to confirm certain order, billing, or account information before processing or shipping the order.

We reserve the right to hold, cancel, or decline an order when we reasonably believe additional verification is necessary or fraudulent or unauthorized activity may be involved.

Any applicable refund will be returned to the original payment method in accordance with our Return & Refund Policy.

12. Order Cancellation and Refunds

If you need to change or cancel an order, contact us as soon as possible.

We will do our best to accommodate your request, but changes and cancellations are not guaranteed once order processing has started.

Once an order has shipped, it cannot be changed or canceled and our regular Return & Refund Policy applies.

Approved refunds are issued to the original payment method. Your bank, card issuer, or payment provider may require additional time for the refund to appear in your account.

For complete information about cancellations, returns, exchanges, and refunds, please review our Return & Refund Policy.

13. Subscriptions and Recurring Charges

We do not currently offer subscriptions, memberships, or recurring billing through our website.

Purchases are currently processed as individual transactions.

If recurring purchase options are offered in the future, applicable pricing, renewal, and cancellation information will be provided as part of that service.

14. Chargebacks and Payment Disputes

If you believe there is a problem with a charge from Yeti Dog Chew, we encourage you to contact us so we can review the issue and help determine what happened.

If a payment dispute or chargeback is submitted through your bank or payment provider, we may provide relevant transaction, order, shipping, delivery, and customer-service records as part of the dispute process.

Nothing in this section limits any rights you may have through your bank, card issuer, payment provider, or applicable law.

15. Order Confirmations and Receipts

After successfully placing an order, you should receive an order confirmation containing details about your purchase.

If you need assistance locating information about a previous order, contact us with your order number.

16. Payment Security

Yeti Dog Chew does not store your full credit or debit card number or card security code.

Payments are handled through third-party payment providers using their payment-processing systems.

For additional information about payment security, please visit our Secure Checkout page.

For information about how Yeti Corporation collects, uses, shares, and protects personal information, please review our Privacy Policy.

17. Business Information and Contact Details

We’ll respond to inquiries as soon as possible during our regular business hours.